Finance

  • Why Customer Lifetime Value Matters1:02:56

    Why Customer Lifetime Value Matters

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  • Kicking the Habit: Reducing Dependence on Price Promotions57:28

    Kicking the Habit: Reducing Dependence on Price Promotions

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  • How Customer-Centric Reporting Is Transforming the C-Suite54:35

    How Customer-Centric Reporting Is Transforming the C-Suite

    In this webinar, you'll learn: -How customer lifetime value can be used for annual revenue and profit forecasting -How retail executive teams are using customer-centric KPIs to understand the true h

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  • Digital Retail: the (R)Evolution38:37

    Digital Retail: the (R)Evolution

    Eloquii's CEO Mariah Chase shares her prediction for the future of retail.

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  • Here's Your Customer Data Strategy to Tackle Tariffs

    Here's Your Customer Data Strategy to Tackle Tariffs

    The most recent round of Chinese tariffs is likely to result in price hikes for customers. Here's what retailers can do to maintain steady sales and preserve customer relationships.

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  • Lucky Brand: The Transition from Traditional Retail to Customer Centricity46:06

    Lucky Brand: The Transition from Traditional Retail to Customer Centricity

    Lucky Brand CEO, Carlos Alberini shares how his team is using customer data to transform from a traditional brand to a customer-focused retailer.

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  • How to Use Customer Analytics to Break Down Silos and Build Stronger Customer Relationships

    How to Use Customer Analytics to Break Down Silos and Build Stronger Customer Relationships

    As the retail industry rebounds in 2018, brands must make a concerted effort to build meaningful customer relationships in order to maximize their piece of the pie.

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  • The Ins and Outs of Customer Equity — and Why it Matters to Marketers

    The Ins and Outs of Customer Equity — and Why it Matters to Marketers

    Customer equity is a retailer’s North Star...or index fund...or leaky bucket? Whatever metaphor floats your proverbial boat, here’s why this metric is key to success in today’s retail landscape.

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  • The 6 critical capabilities needed for customer-centric communication

    The 6 critical capabilities needed for customer-centric communication

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