In this webinar, Custora CEO Corey Pierson discusses the evolution from the age of the channel to the age of the customer and how to measure success in the current retail environment. You’ll learn which customer KPIs matter, and, breaking the focus down to even more succinct and actionable goals and metrics, you’ll learn the following critical KPIs
- Acquisition KPIs
- Segment KPIs
- Lifecycle KPIs
If you want to listen to this conversation on the go, subscribe to the Custora Time podcast for audio-only webinar replays on all major podcast platforms: iTunes / Spotify / Google Podcasts / Stitcher.